Returns Policy

We aim for perfection and want you to be happy and enjoy our products every time you shop with us. So in the unlikely event that something goes wrong, here is what we will do to put things right

Damaged Items
We try to ensure that your items arrive in pristine condition. But if your order is damaged in transit, we’ll collect it and replace it.
Delivery Charges and Other Services
If you are returning an item, whether it’s because of an error on our part, damage, or you’re simply not completely satisfied, we’ll refund all delivery charges incurred by you (both for the initial delivery and the cost of returning it.) Please note that we wouldn’t refund delivery costs in all other circumstances where we’re not at fault.

To Return an Item
To arrange collection, please contact us giving the reason for the return. Any damaged goods would be collected (usually by courier) at our expense and at your convenience. If you’re returning an order because you are not satisfied, please tell us why and send it back to us in its original packaging. For our address details see  This returns policy does not affect your statutory rights.

Please return to
Teresa Lambarelli’s
7 Chatsworth Road
S40 2AH

Tel 07727 618741

Cancelling an Item
Under the United Kingdom’s ‘Distance Selling Regulations’ you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This doesn’t cover foodstuffs, beverages, and any items made specifically for you. . When you send the item back, please package it securely. Also, please ensure you post it with enough time for us to receive it within seven working days of the date it was delivered to you.