Terms & Conditions

We make all our pasta sauces, salad dressings and biscotti by hand, so at busy times of the year such as Christmas and Easter, we sometimes run out of supplies.  All our products on our website is offered for sale subject to availability. If we can’t supply what you want, we promise to let you know as soon as we can.

If for some reason we have to change the recipe or the shape and design of a product, we will contact you to offer you a suitable replacement item that would be of similar or even better quality at the same price. At this point you would of course be free to cancel your order. If you are not happy with the replacement item when it arrives, you can return it for a full refund

Our prices include VAT where appropriate. We try to ensure that all prices on our website are accurate, but we’re only human and sometimes an error escapes our scrutiny. If this happens we will supply your goods at the lower price, unless it’s a significant mistake, in which case we’ll contact you first to explain and give you the option to cancel your order.

If you change your mind after placing an order, you may cancel your order before it is despatched by calling us on 07727618741.

We will attempt delivery to an address and postcode as you enter it and cannot accept liability for late or failed delivery due to an incorrect address.
Under the Distance Selling Directive, you may also cancel your order within seven working days of delivery. However, this doesn’t apply to food and beverages or any item made specifically for you. To cancel your order and receive a refund, you must confirm this in writing and return the item within two weeks of receipt and in its original packaging to:
Teresa Lambarelli’s
Cafe  Aroma
7 Chatsworth Road
S40 2AH

Please note proof of posting can’t be taken as proof of receipt. For more information please see ‘Cancelling an item’ under our Returns section.

From time to time we may have to change these terms and conditions without prior notice.
Please note from time to time we may need to substitute hamper and gift box items with items of equal or greater value. Hampers and gift boxes which include alcoholic drinks may only be ordered by customers aged 18 or over.